Terms and Conditions
Welcome to Envomac Spices!
These Terms & Conditions govern your access to and use of the website https://envomacspices.com/ and the purchase of products offered through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.
1. About Envomac Spices
Envomac Spices is an online store offering quality spices and related products, including:
- Green Cardamom
- Black Pepper
- Cinnamon Sticks
- Cloves
- Coconut Oil
Our products are available for purchase by customers across India, subject to our delivery terms.
Business Details
- Business Name: Envomac Spices
- Contact Person: Abish Alexander
- Address: Puttady P.O., Vandenmedu, Kumily, Kerala – 685551, India
- Email: spices@envomacspices.com
- Phone: +91 86063 09490
2. Eligibility
By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.
If you are placing an order on behalf of another person or business, you confirm that you have the authority to do so.
3. Products and Descriptions
We make every effort to ensure that product descriptions, images, prices, and other information displayed on our website are accurate and up to date.
However:
- Product images are for illustrative purposes and may vary slightly from the actual product.
- Natural products such as spices may vary in colour, size, aroma, and appearance.
- Product availability may change without prior notice.
If a product received is materially different from its description, damaged, or incorrect, please contact us for assistance.
4. Pricing and Payment
All prices are displayed in Indian Rupees (INR).
We accept payments through available payment methods, including:
- UPI
- Credit and Debit Cards
- Net Banking
- Razorpay-supported payment methods
Cash on Delivery (COD) is currently unavailable.
Orders must be paid for in full before processing.
We reserve the right to correct pricing errors and update product prices. Any price changes will not affect orders that have already been accepted, except where correction is required by law or agreed with the customer.
5. Order Placement and Confirmation
When you place an order on our website, you agree to provide accurate and complete information, including your name, shipping address, phone number, and email address.
After placing an order, you may receive an order confirmation by email or through other available communication channels.
An order confirmation does not guarantee availability if a product becomes unavailable or an error is identified. If we cannot fulfil your order, we will inform you and arrange an appropriate refund where applicable.
6. Shipping and Delivery
We offer delivery across India, subject to service availability.
- Shipping Charges: Free shipping on eligible orders, as displayed on the website.
- Estimated Delivery Time: 2–10 days, depending on the destination.
- Courier Partners: DHL, India Post, DPD, and Delhivery, depending on availability.
Delivery timelines are estimates and may be affected by weather, courier delays, remote locations, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping details.
7. Cancellation, Returns, and Refunds
Orders may be cancelled subject to our Cancellation Policy.
Returns and refunds are handled in accordance with our Refund Policy.
Please review these policies before placing an order.
Nothing in these Terms & Conditions is intended to limit any consumer rights available under applicable law.
8. Use of the Website
You agree not to:
- Use the website for unlawful purposes.
- Attempt to interfere with the website’s functionality or security.
- Provide false or misleading information.
- Attempt unauthorised access to our website, accounts, or systems.
We reserve the right to restrict access to the website where misuse or unlawful activity is identified.
9. Intellectual Property
All website content, including text, images, logos, graphics, product descriptions, and design elements, is owned by or licensed to Envomac Spices unless otherwise stated.
You may not reproduce, distribute, or use our content for commercial purposes without prior written permission.
10. Limitation of Liability
We strive to provide accurate product information and reliable services.
To the extent permitted by applicable law, Envomac Spices shall not be responsible for indirect losses arising from the use of our website or delays caused by circumstances beyond our reasonable control.
Nothing in this section excludes liability that cannot legally be excluded or limits consumer rights under applicable law.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you acknowledge that your information may be processed as described in that policy.
12. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any revised version will be published on this page with an updated revision date.
13. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes will be handled by the appropriate authorities or courts having jurisdiction under applicable law.
14. Contact Us
For questions regarding these Terms & Conditions, please contact us:
Envomac Spices
Address: Puttady P.O., Vandenmedu, Kumily, Kerala – 685551, India
Email: spices@envomacspices.com
Phone / WhatsApp: +91 86063 09490
