Privacy Policy

Last Updated: August 4, 2026

At Envomac Spices, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://envomacspices.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. About Us

Envomac Spices is an online retailer offering premium-quality Indian spices, including Cardamom, Black Pepper, Cinnamon, Cloves, Coconut Oil, and other authentic spice products.

Business Name: Envomac Spices

Contact Person: Abish Alexander

Business Address:
Puttady P.O, Vandanmedu
Kumily, Kerala – 685551
India

Email: spices@envomacspices.com

Phone: +91 86063 09490

WhatsApp: +91 86063 09490

2. Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full Name
  • Billing Address
  • Shipping Address
  • Email Address
  • Mobile Number
  • Order Details
  • Purchase History

Account Information

If you register an account, we may securely store:

  • Your login credentials (encrypted where applicable)
  • Saved addresses
  • Wishlist items
  • Order history

Payment Information

Payments are securely processed through Razorpay. We do not store or have access to your complete debit card, credit card, net banking, or UPI credentials.

Communication Information

When you contact us through email, WhatsApp, phone, or our contact form, we may retain your communication history to provide customer support and improve our services.

Automatically Collected Information

When you browse our website, we may automatically collect technical information such as:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Referral Source
  • Date and Time of Visit

This information helps us improve website performance and user experience.

3. Google Login

If you choose to sign in using your Google account, we may receive basic profile information such as:

  • Name
  • Email Address
  • Profile Picture

We only receive the information you choose to share through your Google account. We never access or store your Google password.

4. Cookies

Our website uses cookies and similar technologies to:

  • Keep products in your shopping cart
  • Remember your login session
  • Save your preferences
  • Maintain your wishlist
  • Improve website performance
  • Understand visitor behaviour through analytics

You can disable cookies through your browser settings. However, some features of the website, including checkout and account login, may not function correctly.

5. Analytics

We use tools such as Google Analytics and Google Search Console to understand how visitors use our website and to improve its performance, usability, and overall customer experience.

These services may use cookies to collect anonymous usage information.

6. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Deliver products to your shipping address
  • Send order confirmations and shipping updates
  • Respond to enquiries and customer support requests
  • Maintain your customer account
  • Save your wishlist and preferences
  • Improve our products and website
  • Detect and prevent fraud or misuse
  • Comply with legal, taxation, and regulatory requirements

If you subscribe to our newsletter or promotional updates, you may receive marketing emails. You can unsubscribe at any time.

7. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers necessary to operate our business, including:

  • Razorpay (Payment Processing)
  • Courier and Logistics Partners
  • Website Hosting Providers
  • Analytics Providers
  • Email Service Providers
  • Government or Legal Authorities when required by law

These service providers receive only the information necessary to perform their services.

8. Data Security

We use appropriate technical and organisational measures to protect your personal information, including:

  • SSL (HTTPS) encrypted connections
  • Secure hosting environment
  • Restricted administrative access
  • Regular website and security updates

Although we take reasonable steps to protect your information, no online system can guarantee complete security.

9. Data Retention

We retain customer information for as long as necessary to:

  • Process and deliver orders
  • Maintain customer accounts
  • Provide customer support
  • Meet accounting and tax obligations
  • Comply with applicable laws

If you request deletion of your account, we will remove or anonymise your personal information wherever legally permitted.

10. Your Rights

Subject to applicable laws, including India’s Digital Personal Data Protection Act, 2023, you may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your information
  • Delete your personal data (where legally permitted)
  • Withdraw consent for marketing communications
  • Ask how your information is being used

To exercise these rights, please contact us at:

Email: spices@envomacspices.com

We will respond within a reasonable timeframe in accordance with applicable laws.

11. Children’s Privacy

Our website and products are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will promptly delete it.

12. Third-Party Links

Our website may contain links to third-party websites, including social media pages, courier tracking services, and payment providers.

We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.

Any changes will be published on this page with an updated “Last Updated” date.

Your continued use of our website after such changes constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact:

Envomac Spices
Contact Person: Abish Alexander

Puttady P.O, Vandanmedu
Kumily, Kerala – 685551
India

Email: spices@envomacspices.com

Phone: +91 86063 09490

WhatsApp: +91 86063 09490