Cancellation Policy

At Envomac Spices, we aim to process and deliver your orders as quickly as possible.

This Cancellation Policy explains how you can request an order cancellation and what happens if your cancellation is approved.

1. Order Cancellation Before Dispatch

If you wish to cancel an order, please contact us as soon as possible.

Cancellation requests may be accepted if the order has not yet been dispatched.

To request a cancellation, contact us with:

  • Your order number
  • Name used to place the order
  • Registered phone number or email address
  • Reason for cancellation, if applicable

 

Contact Details:

Email: spices@envomacspices.com

WhatsApp: +91 86063 09490

2. Cancellation After Dispatch

Once an order has been dispatched, cancellation may no longer be possible.

If your order has already been shipped, please contact us for assistance.

Any return or refund request will be handled in accordance with our Refund Policy and applicable consumer protection laws.

3. Cancellation by Envomac Spices

We may need to cancel an order in circumstances such as:

  • Product unavailability.
  • Incorrect product pricing or listing information.
  • Payment verification issues.
  • Delivery service restrictions.
  • Other circumstances that prevent us from fulfilling the order.

If we cancel a prepaid order, we will arrange a refund for the amount paid, subject to applicable payment processing procedures.

4. Refund for Cancelled Orders

If your cancellation request is approved, the refund will be processed through the original payment method wherever possible.

The time taken for the amount to appear in your account may depend on your bank or payment provider.

For more information, please refer to our Refund Policy.

5. How to Request a Cancellation

To cancel an order, contact us through one of the following channels:

Email: spices@envomacspices.com

WhatsApp: +91 86063 09490

Please include your order number so we can locate your purchase and assist you.

6. Contact Us

If you have questions about our Cancellation Policy, please contact:

Envomac Spices

Address: Puttady P.O., Vandenmedu, Kumily, Kerala – 685551, India

Email: spices@envomacspices.com

Phone / WhatsApp: +91 86063 09490